Last updated: 1 July 2025
Cookie Policy
This Cookie Policy explains how QuickCommerceOS uses cookies and similar tracking technologies on our website and platform, and how you can control them.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve performance, and provide information to website owners. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period).
2. Cookies We Use
We use two categories of cookies:
| Name | Purpose | Duration | Type |
|---|---|---|---|
| qcos_session | Maintains your login session and authentication state | Session | Essential |
| qcos_csrf | Protects against cross-site request forgery attacks | Session | Essential |
| qcos_prefs | Stores UI preferences such as language and display settings | 1 year | Essential |
| _ga | Google Analytics — tracks page views and user behaviour patterns | 2 years | Analytics |
| _ga_* | Google Analytics — used to persist session state | 2 years | Analytics |
| _hjSession | Hotjar — session recording for UX analysis | 30 min | Analytics |
3. Essential Cookies
Essential cookies are necessary for our website and platform to function correctly. They cannot be disabled without breaking core functionality such as logging in, navigating between pages, and submitting forms. We do not ask for consent for essential cookies.
4. Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — which pages are most visited, how long visitors stay, and where they come from. This helps us improve our content and user experience.
Analytics cookies are optional. You can decline them when you first visit our site, or change your preferences at any time using the Cookie Settings link in the footer.
Our analytics tools anonymize IP addresses and do not collect personally identifiable information directly. See Google's Privacy Policy and Hotjar's Privacy Policy for how these third parties handle data collected via their cookies.
5. How to Control Cookies
You can manage cookie preferences in several ways:
- Our cookie banner: When you first visit our website, you can choose to accept or decline analytics cookies.
- Your browser settings: Most browsers allow you to block or delete cookies via settings. Note that blocking essential cookies will impair platform functionality.
- Opt-out tools: Google Analytics opt-out is available at tools.google.com/dlpage/gaoptout. Hotjar opt-out is at hotjar.com/legal/compliance/opt-out.
6. Updates to This Policy
We may update this Cookie Policy when we add or change the cookies we use. We will post the updated policy here with a revised "Last updated" date.
7. Contact
Questions about cookies or tracking: [email protected]